Where We Deliver
For smaller items delivery is to addresses in the United Kingdom only. This excludes the Channel Islands, we also exclude BFPO (British Forces Post Office) addresses.
We can deliver all large items to Mainland UK and the following islands:
Isle of Skye,
Isle of Sheppey,
Isle of Wight
We are unable to deliver large items to any other islands (e.g. the Channel Islands and the Isle of Man), we also exclude BFPO (British Forces Post Office) addresses.
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered and whether you choose standard delivery of 5-7 working days or a premium service, and whether or not you have all of your products delivered at the same time. You will always be able to see all applicable charges before submitting your order.
How We Deliver
Smaller products are generally delivered either by courier or by post. If your product is one which is delivered by courier, you may be given the option of choosing a premium delivery service for a small extra charge during the order process. We will notify you which delivery method we will use when we send you the Order Confirmation email. Very occasionally different products with the same delivery method may be delivered separately.
For certain goods we will specify an "expected delivery date". This will be stated on the order confirmation.
Tracking Your Order
If your order is being delivered by courier you can track your parcel by clicking on the link in your Order Confirmation email. All deliveries must be signed for. If you are out when the courier arrives, the courier will leave a card with a contact number for you to call.
If your item is being delivered by Royal Mail you will be unable to track the delivery but should expect your order in the post within the next few days after your order is placed.
CONTACT US ON 01530 834650 or firstname.lastname@example.org